Privacy Policy

Effective Date: 3/10/2023

This Privacy Policy ("Policy") explains how SVADH ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you access or use our ecommerce website ("www.svadh.in") and related services.

1. Information We Collect

1.1. Personal Information: When you use our Website, we may collect personally identifiable information such as your name, email address, shipping address, and payment information when you make a purchase.

1.2. Usage Data: We may automatically collect information about your device, including your IP address, browser type, and operating system. We also gather data on your interactions with our Website, such as pages viewed, products browsed, and actions taken.

1.3. Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1. Order Processing: We use your personal information to process and fulfil your orders, including shipping and billing.

2.2. Customer Support: We may use your contact information to provide customer support and respond to inquiries or requests.

2.3. Marketing: With your consent, we may send you promotional emails or messages about our products, services, and promotions. You can opt out of these communications at any time.

2.4. Analytics: We use data analytics to improve our Website's performance, user experience, and content.

3. Sharing Your Information

3.1. Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors and shipping companies.

3.2. Legal Compliance: We may disclose your information when required by law, to protect our rights or the rights of others, or to respond to legal requests or investigations.

4. Data Security

4.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Choices

5.1. You can access, update, or delete your personal information by contacting us. You may also have the right to request that we restrict the processing of your data or provide it in a portable format.

5.2. You can opt out of marketing communications by following the unsubscribe instructions provided in our emails or by contacting us directly.

6. Children's Privacy

6.1. Our Website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from minors. If you believe a child has provided us with their personal information, please contact us, and we will take appropriate steps to delete it.

7. Changes to this Policy

7.1. We may update this Policy to reflect changes in our practices or legal requirements. We will post the updated Policy on our Website with the revised effective date.

8. Contact Us

8.1. If you have questions, concerns, or requests related to this Policy, please contact us at [email protected]

By using our Website & app, you consent to the terms of this Privacy Policy.

Last Updated: 03 / 10 / 2023